List of products by brand McGrawHill
THE SOUTHWEST AIRLINES WAY
This book offers management lessons from the world's most profitable airline. 'As a former Southwest insider, I often wondered why other organizations couldn't duplicate the business model. Anyone who wants to understand how it works should read this book' - Libby Sartain, Senior VP of Human Resources, Yahoo. 'Professor Gittell has tackled one of the hottest and most important topics in business circles today - why some airlines continually fly high over the economic wreckage of the rest of the industry' - Thomas Winkelmann, VP - The Americas, Lufthansa German Airlines. 'Through extensive research, Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times' - Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program."Fortune" magazine calls Southwest Airlines "the most successful airline in history." In an industry that regularly loses billions of dollars, Southwest has had 31 consecutive years of profitability. "The Southwest Airlines Way" reveals the secret to Southwest's remarkable success - high performance relationships - and it creates enormous competitive advantage in motivation, teamwork, and coordination among Southwest employees. Based on Professor Jody Hoffer Gittell's eight years of field research, this book explores Southwest's innovative policies, strategies, and techniques, showing how these methods can be implemented in any organization, and explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; use conflicts to build relationships; and, encourage mutual respect among employees, managers, unions, and suppliers.
Focused on practical value to the pilot, Aircraft Systems takes you on a thoroughly illustrated tour of the systems that make your plane work, giving you step-by-step procedures and troubleshooting tips that improve safety and cut risk, no matter what the situation. Pilot/mechanic David A. Lombardo, author of Advanced Aircraft Systems, presents crucial information on systems in single- and light twin-engine planes.
Written by experienced airline pilot Gary V. Bristow, is the perfect and indispensable manual to prepare the technical interview you will be subjected to as a pilot regardless of the type of aircraft, performance, or global region where you will perform your work.
"Ace the Technical Pilot Interview", in its second edition, offers more than 1000 questions and answers, many of them completely new and updated.
With over 100 technical illustrations, it is an essential book that offers learning about the latest technologies, including CPDLC (Controller Pilot Data Link Communications) and ADS (Automatic Dependent Surveillance).