BUCKER BOOK, S.L. does not undertake (until further notice) to show the availability of the product at the time of purchase. If, due to a stock shortage, the availability is not correct, BuckerBook undertakes to start sending the order with all the products or to refund the amount within a maximum period of 30 (THIRTY) working days, the customer being always sure about the purchase.
In the event that it is not possible to comply with this delivery period, BuckerBook customer service will contact the customer to inform him and, if the customer and BuckerBook agree, this period may be extended as agreed. If not, the order will be cancelled or exchanged.
Shipping costs outside the Peninsula are subject to change and may result in a small variation of the shipping cost. Orders to Ceuta, Melilla, Canary Islands and countries outside the European Union are subject to customs charges over which BuckerBook has no control and for which BuckerBook is not responsible in any case. This payment will always be the responsibility of the recipient of the goods or buyer, which is why before making your purchase, it is recommended to consult with your customs office for more detailed information.
Shipments will be made by the carrier chosen by the customer at the time of purchase, leaving BuckerBook always the possibility to use a faster delivery service at no extra cost.
BuckerBook does not guarantee that the delivery time of the couriers will always be as specified and may vary for reasons beyond BuckerBook's control.
All products purchased from BuckerBook are guaranteed against defects for a period of 2 (TWO) Years.
BuckerBook will never be responsible for sending products to be repaired under warranty, if the manufacturer does not cover them.
If you received a defective product, you must notify us within 2 months. Returns will always be accepted following the procedure described in the "Exchanges and Returns" section, without any cost for the customer.
The Law 23/2003 of July 10, 2003, of Guarantees in the Sale of Consumer Goods gives you, as a customer, the following rights:
Exercise of rights:
The seller shall be liable for any lack of conformity that exists at the time of delivery of the good.
The seller's liability shall be extended for a period of two years from the delivery of the good.
Right to repair and replacement of the non-conforming product:
If the purchased product is not in conformity with the contract, the customer may choose between demanding the repair or replacement of the same, unless one of these options proves impossible or disproportionate. For these purposes, any form of remedy shall be deemed disproportionate if it imposes costs on the Seller which, in comparison with the other form of remedy, are unreasonable, taking into account the value the good would have if there were no lack of conformity, the relevance of the lack of conformity and whether the alternative form of remedy could be carried out without major inconvenience to the Consumer. This repair and replacement:
Shall be free of charge for the Consumer (if the repair is included in the warranty period of the product in question).
It will be carried out within a reasonable time and without major inconvenience to the consumer.
The repair will suspend the computation of the two-year period for expressing the lack of conformity of the good until the delivery of the repaired good.
The replacement will suspend the two-year period for expressing the lack of conformity of the good until the delivery of the new good.
The consumer will not be able to demand the replacement of the good in cases of non-fungible goods, nor in the case of second-hand goods.
Right to a price reduction and termination of the contract:
The price reduction and the rescission of the contract will proceed, at the choice of the consumer, when he could not demand the repair or replacement and in cases where these have not been carried out within a reasonable time or without major inconvenience to the consumer. The price reduction must be proportional to the difference in value between the value that the good would have had at the time of delivery, if it had been delivered in accordance with the contract, and the value that the good actually delivered had at the time of delivery. However, the termination of the contract shall not proceed when the lack of conformity is of minor importance.